Local normal shipping is on us! However, if you would like to opt for Registered Shipping (which comes with tracking number), the rate will depend on the weight and handling fee.
Do you ship internationally?
Yes we do! Our overseas orders are mailed out with a tracking number via our local post office. For urgent orders, we do Speedpost as well.
How long do you take to ship out the order?
We usually do our mailing once every week for both international and local shipping.
How long will it take for my purchase to arrive?
Local Normal/Registered: 1 - 3 days
Overseas: 3-7 days (South-East Asia) | 6 - 14 days (Asia Pacific, Europe, USA)
Speedpost: 1-2 days. Recommended for urgent orders only
We offer exchange within 14 days of purchase. However, the item must be in original packaging and it should be unused/unwashed condition. Along with your proof of purchase, you may send it back to us and we will process it. However, we will not bear the return shipping cost. Do note that only a one-time exchange is allowed for each transaction.
Refund of items are only valid if the item did not arrive in a good condition before use. Please email us about the issue, and once it is approved, you may send the item back and we will process your refund in 14 days. Do note that we do not bear the return shipping cost.
Sale items are non-exchangeable and non-refundable.